Unicommerce eSolutions Ltd Company Profile: Products, Promoters and Clients

Question 1: What are the products and services of Unicommerce eSolutions Ltd?

Unicommerce eSolutions Ltd is a leading Indian software company that focuses on e-commerce solutions for retail and supply chain management. Founded in 2012, Unicommerce offers products that help e-commerce businesses, brands, and retailers manage inventory, process orders, and run warehouses more effectively. Their cloud-based software allows companies to improve operations and enhance customer experience. Here’s a closer look at the products and services provided by Unicommerce eSolutions Ltd:

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1- Inventory Management Solutions

Unicommerce's inventory management solutions help online businesses and retailers keep accurate inventory records across different platforms. Key features include:

• Real-Time Inventory Tracking: Businesses can monitor inventory levels in different warehouses, stores, and online platforms, giving them up-to-date information on stock availability.
• Multi-Warehouse Management: This feature allows businesses to manage inventory from various locations in one place, ensuring efficient distribution and reducing the chances of running out of stock.
• Automatic Reordering and Restocking: Stock is automatically replenished when it reaches set levels, helping to prevent shortages and excess inventory.
• Stock Transfers: This feature makes it easy to move inventory between locations based on demand.

2- Order Management System (OMS)

Unicommerce's Order Management System helps businesses efficiently manage orders from different sales channels. It has features like:

• Centralized Order ProcessingThis system consolidates orders from different sources, like online stores and physical shops, into one easy-to-use dashboard.
• Order Routing and Fulfillment: Based on stock and location, it automatically sends orders to the closest warehouse or store, improving delivery speed and reducing costs.
• Returns and Refunds Management: This service simplifies the returns process, letting customers start returns quickly and providing quick refunds and restocking tools.
• Customizable Order Prioritization Rules: Businesses can create specific rules based on priority, customer type, or order value to ensure smooth order processing.

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3- Warehouse Management System (WMS)

Unicommerce's Warehouse Management System (WMS) is a vital tool for managing warehouse tasks. It helps businesses control stock and fulfil orders with features like:

• Barcode and RFID Scanning help track stock accurately, making it easy to find and process items in the warehouse.
• Automated Pick-Pack-Ship Process: It speeds up order fulfilment by organizing picking, packing, and shipping tasks, which reduces mistakes and delays.
• Batch and Expiry Management: They help manage products with batch numbers and expiry dates, which is important for industries like pharmaceuticals and food, where freshness and safety matter.
• Inventory Auditing and Cycle Counts improve inventory accuracy by regularly checking stock, reducing errors and stock problems.

4- Omnichannel Retail Solutions

Unicommerce offers solutions that help retailers provide a seamless shopping experience in physical and online stores. Key features include:

• Click-and-Collect: Customers can order online and pick up their items at a store they choose.
• Ship-from-Store: Stores can send online orders from nearby inventory, which speeds up delivery and improves customer satisfaction.
• Inventory Synchronization Across Channels: This feature updates stock levels in real-time for online and offline sales, ensuring customers know what is available.
• Seamless Integration with POS Systems: Connecting online and in-store systems allows for easy sales and inventory management.

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5- E-commerce Marketplace Integration

Unicommerce makes multi-channel selling easier by connecting with top e-commerce sites like Amazon, Flipkart, and eBay. This allows businesses to manage their accounts on different platforms from one place. Key features include:

• Automated Order Synchronization: This feature automatically syncs orders, inventory, and returns between Unicommerce and marketplaces, reducing manual work and mistakes.
• Centralized Analytics and Reports: This tool provides insights into sales, order trends, and inventory levels across different channels, helping businesses make better decisions.
• Marketplace SLA Compliance: This feature helps businesses meet marketplace service-level agreements (SLAs) for quicker order fulfilment and better seller ratings.

6- Analytics and Reporting

Unicommerce provides robust analytics and reporting tools that give valuable insights into business performance. Key features include:

• Sales and Revenue Analysis: This report shows sales data by channels, products, and locations, and It helps businesses identify their most profitable items and sales channels.
• Inventory and Stock Movement Reports: Tracks how quickly inventory sells. It helps identify slow-moving items and lower storage costs.
• Order Fulfillment Metrics: Measures the time for each step of order processing, from order placement to delivery. This helps improve the fulfilment process.
• Return and Refund Analysis:  Examines return rates and reasons. It helps businesses spot trends and make changes to reduce losses from returns.

7- Integration with Third-Party Platforms

Unicommerce supports integrations with several third-party platforms, including:

• E-commerce Platforms: Integrates with platforms like Shopify, Magento, WooCommerce, and BigCommerce, allowing businesses to manage inventory and orders across various storefronts.
• Logistics Partners: Supports integration with leading logistics providers, enabling seamless coordination of shipping and delivery.
• ERP Systems: Integrates with enterprise resource planning (ERP) systems like SAP and Oracle, streamlining data flow across business operations.

Question 2: Who are the promoters of Unicommerce eSolutions Ltd?

The promoter shareholding of Unicommerce Esolutions Ltd is 39.42%.

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